How to request deletion
Deletion requests from the account settings page are paused while we move to a new deletion process. To ask us to delete your Cenelira account now, email [email protected] from the email address on your Cenelira account. Include the workspace name and any connected platform accounts you want us to review.
We handle these requests by hand, so deletion is not instant. If you are the sole owner of a shared workspace, the workspace needs an ownership transfer or closure before the account can be deleted.
Disconnecting and revoking third-party access
You can disconnect supported platforms from inside Cenelira. You can also revoke access directly with the provider. For Google-connected services, visit https://myaccount.google.com/permissions. Revoking access there does not by itself delete your Cenelira account.
Deleting your Cenelira account does not remove content that was already published to a third-party platform. That content must be removed on the platform where it was published.
Deleting your account removes the access Cenelira stores for your connected platforms, so Cenelira can no longer use it. It does not remove Cenelira from your accounts on those platforms and does not delete anything you published there. On LinkedIn, remove Cenelira yourself under Settings & Privacy, Data privacy, Permitted services (LinkedIn help). You can remove it from other platforms in their app or security settings.
Meta deletion callbacks
If you removed Cenelira from Facebook, Instagram or Threads, Meta sends Cenelira a data deletion request. Those requests are paused in the same way while we move to the new deletion process, so email [email protected] as described above. A request that already has a confirmation code keeps its state at /data-deletion/status.
Status and follow-up
The status page shows the current state of a recorded request from its confirmation code. If a recorded request is blocked or has failed, or you have a question about one, email [email protected] with its confirmation code and we will tell you what is needed to continue. While deletion requests are paused, a request you email us has no confirmation code and no status on that page.
If we need to verify identity, clarify workspace ownership, or resolve an active support or security issue before deletion, we may contact you at the account email before completing the request.