Terms of Service

Cenelira provides software to upload media, prepare posts, schedule publishing, hand off deliverables, and publish or attempt to publish content to supported third-party platforms. By accessing or using the service, you agree to these Terms of Service and the Acceptable Use Policy.

Cenelira is provided by Cenelira Ltd, a company registered in England and Wales with company number 17124132, whose registered office is 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom. These terms are an agreement between you and Cenelira Ltd.

You must be 18 or over to use the service. You may use it only if you have the legal capacity to agree to these terms and the authority to manage the accounts, channels, pages, workspaces, and content you connect or submit through Cenelira.

• You are responsible for activity that occurs through your account and within your workspace.
• You must keep your login access, connected platform accounts, and tokens secure.
• You must maintain accurate account information and keep workspace roles and invitations under appropriate control.

You retain ownership of your content. You grant Cenelira permission to host, process, transform, transmit, and store it only as needed to provide scheduling, publishing, retries, diagnostics, support, and related operational workflows that you request.

You are responsible for ensuring the content you upload, schedule, export, or publish:

• is lawful and does not violate privacy, publicity, intellectual property, or contract rights;
• complies with platform-specific rules, disclosure obligations, and content restrictions;
• matches the publishing targets and settings you selected.

Cenelira depends on APIs, permissions, authentication flows, and policy rules controlled by third-party providers such as Google, YouTube, Meta, TikTok, LinkedIn, Pinterest, Threads, and X. Those providers can change capabilities, limit features, revoke access, reject content, or require additional review at any time.

If you use YouTube-related functionality, you also agree to be bound by the YouTube Terms of Service.

If you use X-related functionality, you also agree to be bound by the X Terms of Service, X Privacy Policy, X Developer Agreement and X Developer Policy. This covers X content you view in Cenelira and any report, export or download that contains it. Before you share a report, export or download containing X content with anyone else, you must make sure they have agreed to those terms.

If you use Facebook-, Instagram- or Threads-related functionality, you must not process data that Cenelira obtains from Meta, including insights, account details and post data shown in the app or in any report, export or download, in a way that would violate the Meta Platform Terms, including the Meta Developer Policies. You are responsible for making sure anyone you share that data with handles it the same way.

The service is provided on an “as is” and “as available” basis. We aim for reliability, but we do not guarantee uninterrupted availability, successful delivery to every platform, continued access to any provider API, or that a third-party platform will approve, display, or retain published content.

Some features may be beta, limited, or handoff-only. Provider-side moderation, rate limits, outages, scope changes, authentication failures, or policy enforcement can interrupt or block publication even when the product accepts a schedule.

We may suspend, restrict, disconnect, or terminate access if necessary to protect the service, investigate abuse, comply with law, respond to platform-enforcement risk, address security incidents, or enforce these terms or the Acceptable Use Policy.

You may stop using the service at any time, but published content that already reached a third-party platform must generally be removed there separately.

To the maximum extent permitted by law, Cenelira is not liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost revenue, lost data, lost business, or third-party platform actions arising from or related to your use of the service.

If liability cannot be excluded, it is limited to the fees, if any, paid for the service in the three months before the event giving rise to the claim.

We may update the service or these terms as the product, third-party platform requirements, or legal obligations change. Continued use of the service after an update takes effect means you accept the revised terms.

Legal, policy, or support requests should be sent to [email protected].